Delivery Information
Shipping Policy
We ship your skincare essentials with care to ensure they arrive in perfect condition.
Free Shipping Over R500
Enjoy free standard shipping on all domestic orders over R500. International orders over $100 USD also qualify!
South Africa Shipping
Standard Shipping
Reliable delivery for non-urgent orders
R60
Free over R500
3-5 business days
Delivery Time
Express Shipping
Fast delivery for time-sensitive orders
R120
R90 over R800
1-2 business days
Delivery Time
Same-Day Delivery
Available in select areas
R180
Durban only
Same day (order by 12pm)
Delivery Time
International Shipping
| Zone | Countries | Standard | Express |
|---|---|---|---|
| Zone 1 | Botswana, Namibia, Lesotho, Eswatini | R150 5-7 days | R300 3-4 days |
| Zone 2 | Rest of Africa | R250 7-10 days | R450 4-6 days |
| Zone 3 | Europe, UK, USA, Canada | R350 10-14 days | R600 5-7 days |
| Zone 4 | Rest of World | R450 14-21 days | R750 7-10 days |
* International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Processing Time
Order Processing
- Orders placed before 12pm SAST ship same day
- Orders after 12pm ship the next business day
- Weekend orders ship on Monday
Peak Periods
- During sales, processing may take 1-2 extra days
- Holiday periods may experience delays
- We'll notify you of any significant delays
Questions About Shipping?
Can't find the information you need? Our support team is ready to help.